Showing results for 
Search instead for 
Did you mean: 

How to put Fido phone on suspension while overseas

I'm a participant level 1
I'm a participant level 1

Can someone tell me how I can contact Fido to put the phone service on suspension for 6 months.  I am currently in Asia.

I tried live chat and also called 1-514-925-4590 as suggested, but none of them work.  I do not have face book nor twitter.

Please help me to get this done. Thanks


Former Moderator
Former Moderator

Hey @baron !


Correct, you'd need to get in touch with us for a temporary suspension. What happened exactly when you contacted us on Live Chat or at our International number? Was it during business hours?

Live chat : Weekdays 8am-12am, Weekends 9am-8pm. Over the phone: Weekdays 8am-9pm, Weekends 9am-5pm (Eastern Time)


Does the same thing happen if you try our Live Chat on a different browser?


We can also send you a PM on here if you prefer. Let us know 🙂