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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24141 Views
  • 0 replies
  • 8 likes

Resolved! iMessaging or WhatsApp Pictures

I sent out a few picture messages through iMessage. I know it uses my data but will it cost 50 cents for each one I send out through iMessage or WhatApp?  

algeriano by I'm a participant level 1
  • 3454 Views
  • 2 replies
  • 0 likes

Resolved! Unable to see our Reservation Number

When I log into my account and click on "phone reservation". I can see the status of our reservation (currently says "IN PROGRESS") but I do not see our reservation number. We have a group account. How do I find out what our current reservation numbe...

cokonkwo by I'm a participant level 1
  • 2754 Views
  • 1 replies
  • 0 likes

Email to Txt on web?

Got a txt from fido in the morning saying there's a mail but i'm not subscribed.   Not sure what it is I tried logging in onto fido.ca on the computer and finds a "My Fido Mail" link under "My Fido Service".   Now I'm thinking I can get more info, I ...

andyhmw by I'm a participant level 1
  • 2048 Views
  • 1 replies
  • 0 likes

New Plan Considerations

Consider adding small amounts of data to the existing talk+text plans. For instance add 100mb of data usage on the $25 Unlimited After work plan. This will keep fido competitive and stop lower end companies like Wind and Mobilicity from stealing thei...

BT by I'm a contributor level 1
  • 2510 Views
  • 2 replies
  • 0 likes