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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Data Top-Up charged without even using
I have a postpaid plan 4 gb. I was having a look at the data add ons at the fido app. I accidentally clicked on the 300 mb data option and was charged $10 immediately. Soon after that, i sent message 'CANCEL' TO 222. But still it reflects on my acco...
Resolved! Hardware upgrade technical error
I recently tried to upgrade my phone and my plan through the fido website. I got to the end of the process and it said transaction not completed my card would not be billed. I looked at my online banking and my card was Infact billed yet no sign of ...
Resolved! Is it a scam message
Hi i got the message saying it was from FIDOSOLUTIONS INC, Open the link it saids below and with 156 etransfer refund. Is it a scam?IMPORTANT NOTICEThis is a message for all concerned customersDear subscriber,You're on this page because you have been...
Data not working
Data has not been working for the last 4 days!! Wi-Fi works fine as soon as i try to use data when im out nkthing works! 4 days!!!!
Resolved! BYOD activation charge
I recently had my number ported to Fido. The web page indicated the service fee would be waived if I signed up on line but I was still charged. Is this a common problem? I signed up on line while still at the apple store.
