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add a line

Aaron01
I'm a Participant Level 1
I'm a Participant Level 1

i wanna add a line  with a new phone, but i cant do it online

5 REPLIES 5

FidoAllan
Moderator
Moderator

Hey @Aaron01

 

You'll need to contact us so a representative can help you.

At this time, it's only possible to add a new line on Fido.ca if you're bringing your own phone. 

Feel free to reach out to us here or request a PM on the Community. Smiley 

 

 



jreimer
I'm a Participant Level 1
I'm a Participant Level 1

I tried adding a line. I was going to bring my own phone, but it said the page was unavailable.

Hey @jreimer

That doesn't sound right. Sad 
 

Have you tried opening the page using another Internet browser?

If you get the same result, could you please send us a screen capture (making sure personal information is not visible)? 



MuskokaGeek
I'm a Participant Level 1
I'm a Participant Level 1

I have the same problem. Select "Add a line" and get an empty screen.

Tried on Chrome on a Mac, Safari on an iPad, and Chrome on an Android phone. 

All exact same results.

 

Hey @MuskikaGeek

 

Welcome to the Community Smiley

 

Have you tried clearing your cache and deleting your cookies?