add a line

[Aaron01]

i wanna add a line  with a new phone, but i cant do it online

[Aaron01]

Hey @Aaron01! 

You'll need to contact us so a representative can help you.

At this time, it's only possible to add a new line on Fido.ca if you're bringing your own phone. 

Feel free to reach out to us here or request a PM on the Community.  

[FidoAllan · Accepted solution]

Hey @Aaron01! 

You'll need to contact us so a representative can help you.

At this time, it's only possible to add a new line on Fido.ca if you're bringing your own phone. 

Feel free to reach out to us here or request a PM on the Community.  

[jreimer]

I tried adding a line. I was going to bring my own phone, but it said the page was unavailable.

[FidoValerie]

Hey @jreimer ! 

That doesn't sound right.  
 

Have you tried opening the page using another Internet browser?

If you get the same result, could you please send us a screen capture (making sure personal information is not visible)? 

[MuskokaGeek]

I have the same problem. Select "Add a line" and get an empty screen.

Tried on Chrome on a Mac, Safari on an iPad, and Chrome on an Android phone. 

All exact same results.

[FidoJulien]

Hey @MuskikaGeek

Welcome to the Community

Have you tried clearing your cache and deleting your cookies?