add a line

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

add a line

i wanna add a line  with a new phone, but i cant do it online

Accepted Solution

Re: add a line

Hey @Aaron01

 

You'll need to contact us so a representative can help you.

At this time, it's only possible to add a new line on Fido.ca if you're bringing your own phone. 

Feel free to reach out to us here or request a PM on the Community. Smiley 

 

 

View solution in context
Flag this to a Moderator
Message 1 of 6
775 Views
Highlighted
Moderator
Moderator
Solution

Re: add a line

Hey @Aaron01

 

You'll need to contact us so a representative can help you.

At this time, it's only possible to add a new line on Fido.ca if you're bringing your own phone. 

Feel free to reach out to us here or request a PM on the Community. Smiley 

 

 



Flag this to a Moderator
Message 2 of 6
757 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: add a line

I tried adding a line. I was going to bring my own phone, but it said the page was unavailable.

Flag this to a Moderator
Message 3 of 6
219 Views
Highlighted
Moderator
Moderator

Re: add a line

Hey @jreimer

That doesn't sound right. Sad 
 

Have you tried opening the page using another Internet browser?

If you get the same result, could you please send us a screen capture (making sure personal information is not visible)? 



Flag this to a Moderator
Message 4 of 6
201 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: add a line

I have the same problem. Select "Add a line" and get an empty screen.

Tried on Chrome on a Mac, Safari on an iPad, and Chrome on an Android phone. 

All exact same results.

 

Flag this to a Moderator
Message 5 of 6
149 Views
Highlighted
Moderator
Moderator

Re: add a line

Hey @MuskikaGeek

 

Welcome to the Community Smiley

 

Have you tried clearing your cache and deleting your cookies?



Flag this to a Moderator
Message 6 of 6
133 Views