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activating

korya1
I'm a Participant Level 1
I'm a Participant Level 1

does anyone have any idea  how to activate fresh sim cards on fido.ca there isn't enough space for all 20 digets.

1 REPLY 1

FidoVanessa
Moderator
Moderator

Hey korya1, welcome to the community! Smiley

 

It should have enough space to enter all of the 20 digits. You can follow these steps: 

 

  1. Go to fido.ca and sign in to My Account.
  2. Select the subscriber on which the SIM is changing.
  3. In the Wireless Dashboard, click Update SIM Card.

The card number should start with 89302. If you followed these steps and it still doesn't work, I suggest that you try on a different browser. 

 

Let us know if it helped!