Wrost cx service

Wrost cx service

Wrost cx service

Kuls0072
I'm a Participant Level 1

Wrost cx service

fido has the wrost cx service. I have 3 line on my name. Cx service person called me for promotion on my line and once i accept the promotion, they called bak after one day that its not possible to give you that promotion. They had done with me 3 times now.

1 REPLY 1
FidoSaad
Moderator

Hey @Kuls0072

 

Welcome to the Community Smiley

 

I'm sorry to hear about your latest experience.

 

Just to confirm, did they offer you a promotions and called you back to say it an't be offered, not once but 3 times? If that's the case, I can assure that this is definitely not the type of service we'd want to provide.

 

While offers and promotions are available for a limited time and are subject to change, can you please confirm what was offered to you?

 

We'd also be happy to take a closer look at the situation with you. To get started, you can reach out to us at these channels or we can send you a PM here.