Wrost cx service

[Kuls0072]

fido has the wrost cx service. I have 3 line on my name. Cx service person called me for promotion on my line and once i accept the promotion, they called bak after one day that its not possible to give you that promotion. They had done with me 3 times now.

[FidoSaad]

Hey @Kuls0072

Welcome to the Community

I'm sorry to hear about your latest experience.

Just to confirm, did they offer you a promotions and called you back to say it an't be offered, not once but 3 times? If that's the case, I can assure that this is definitely not the type of service we'd want to provide.

While offers and promotions are available for a limited time and are subject to change, can you please confirm what was offered to you?

We'd also be happy to take a closer look at the situation with you. To get started, you can reach out to us at these channels or we can send you a PM here.