Wrong billing amount

[Hummingbird]

I've just received my invoice and found that the billing amount was different to my contact. I've found the live chat agent for solution and they told me they can do nothing and asked me to go back to the store where I get my number, but the agent in store said they can do nothing as well... who should I speak to

[Original_Lucy]

Hi @Hummingbird , my suggestion is to call into Fido from your device to *611 and speak with a customer service representative. They will be able to access your account and review your invoice with you. All the best