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Winback

Dngkatie
I'm a participant level 1
I'm a participant level 1

July

Hello,

 

I got a call from Rogers Winback 2 weeks ago. I said I need to discuss with my husband before making decisions, the agent told us to contact CS again so they can transfer. When I called, they said no notes on my file, they will fill out the form so winback will call within 48b, but twice! No calls at all til now

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1 REPLY 1

FidoVan
Moderator
Moderator

July

Hey there @Dngkatie and welcome to the Community!

 

Our winback team will not call back if no notes were left in the account. You can always reach us in private on our social media pages so we can double check everything for you!



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