Win back team contact

Win back team contact

Win back team contact

I'm a Participant Level 1

Win back team contact


I transfered over to a different provider a few days ago and received and email from Fido with regards to someone reaching out to me. 
I received two calls today from Fido winback team and for some reason every time I answer the call it hangs up. Is there another way to reach the winback department? They didn't contacted me back,m feeling disappointed.


Hey @deepakmittal,


welcome to the community!


You should be getting a call back a couple of days following the email.

If you still haven't been able to get in touch with them, we can surely assist you with the call back.


You can always message us on Facebook or Twitter or we can PM you here as well!

Hello @deepakmittal,


Welcome to the community!


Don't worry they will call you back.