Where to check the online order?

Where to check the online order?

Where to check the online order?

SOLVED
kwokmiao
I'm a Participant Level 1

Where to check the online order?

I ordered a new cellphone (no contract) online, but where to check the status of the order? I think the website needs to be improved indeed.

Accepted Solution

Re: Where to check the online order?

Solved by Former Moderator FidoValeska

Hey @kwokmiao

 

Thank you for reaching out Smiley 

 

When you order a device online, we send you an email confirmation. 

 

We will also send you an email when we get the tracking number for the phone. 

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1 REPLY 1
FidoValeska
Former Moderator

Hey @kwokmiao

 

Thank you for reaching out Smiley 

 

When you order a device online, we send you an email confirmation. 

 

We will also send you an email when we get the tracking number for the phone.