When i make or receive a call it says invalid number

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I'm a Participant Level 2
I'm a Participant Level 2

When i make or receive a call it says invalid number

 
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Re: When i make or receive a call it says invalid number

I actually figured it out I think it had to do with my past due bill so I paid it in full and was fine by the morning. But I was not able to make or receive calls

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Re: When i make or receive a call it says invalid number

Hey @ICJ! Thanks so much for posting!

 

This is definitely odd, and we'd love to help!

 

There are few things we'd like to confirm first though.

 

When receiving a call, are you referring to the call display? Are the calls not coming in at all?

 

In terms of the outgoing calls, are all calls failing and giving this error message?

 

Finally, can you try to turn off your phone for a few minutes and then back on and testing it again?

 

Keep us posted!

 

 



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I'm a Participant Level 2
I'm a Participant Level 2
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Re: When i make or receive a call it says invalid number

I actually figured it out I think it had to do with my past due bill so I paid it in full and was fine by the morning. But I was not able to make or receive calls

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Former Moderator
Former Moderator

Re: When i make or receive a call it says invalid number

Glad it's working now @ICJ

 

Don't hesitate to reach out if there is anything you need. 

 



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