I have been trying to contact a customer service rep for 2 days now. Yesterday an hour and a half waiting on phone before hanging up and unable to get through to anyone to chat? I have a recent service agreement with specific promotions/discounts and my bill lowered the additional line promo from $5 as clearly marked on service agreement to $ 3.75. I also have a case opened that I'm looking for an update.
How do we reach anyone at Fido. I am a recent new Fido customer and have not experenced such a problem with any other provider.
