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What do I do with old phone?

I'm a participant level 1
I'm a participant level 1

I just ordered the new phone as an existing customer and then what do I do with the current one I have? How do I trade my phone for the credits?


Thank you.



Former Moderator
Former Moderator

Hey McGillTajo!


The FidoTRADE program is something that is currently only offered in store when activating or doing a hardware upgrade. This means that you must trade in your device at the same time as purchasing a new device in store. 


If you have ordered a device online, in order to have it shipped to you, this offer will not apply. 


You can find more info about the FidoTRADE program here.

You could sell it or donate it to a transition house .they give phones to residents for emergency calling .