Want to change my postal code as it appears in the dropdown menu, but it wont stay changed.

[Kevin_Tran]

Hi,

Recently I took ownership of an account, and customer support entered my postal code wrong by a letter.

I see my actual postal code pop up in the drop down menu, but even though it says that it's saved when i change it, when i refresh and log back in, it has reverted back to the mistake postal code.

What do I do?

***Edited to add label

[FidoJessica · Accepted solution]

Hey @Kevin_Tran!

Welcome to the community  I see! No worries we'll get it sorted out! Have you tried by any chance with a different browser?