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Want to change my postal code as it appears in the dropdown menu, but it wont stay changed.

Kevin_Tran
I'm a Contributor Level 1
I'm a Contributor Level 1

Hi,

 

Recently I took ownership of an account, and customer support entered my postal code wrong by a letter.

I see my actual postal code pop up in the drop down menu, but even though it says that it's saved when i change it, when i refresh and log back in, it has reverted back to the mistake postal code.

 

What do I do?

 

***Edited to add label

1 REPLY 1

FidoJessica
Former Moderator
Former Moderator

Hey @Kevin_Tran!

 

Welcome to the community Smiley  I see! No worries we'll get it sorted out! Have you tried by any chance with a different browser?