WRONG EMAIL

WRONG EMAIL

WRONG EMAIL

AzureS
I'm a Participant Level 1

WRONG EMAIL

I recive two emails, one is told me that my wireless service has been canceled and one says a iphone has been return from me. But both thins I hadn't do, I never buy wireless service and iphone. Does someone meet similar thing and know why it happens?

1 REPLY 1
FidoVan
Moderator

Hi there @AzureS !

 

Welcome to the Community!

 

That is pretty odd indeed for you to receive emails from us if you do not have any services with us. That said, it could also be some kind of scam so be carefull here!

 

Have you already reached out to our customer services agents here to inquire about it? That would be the first thing to do as we will be able to assist you with our systems. Alternately, we can send you a PM here if you want.

 

Let us know how you want to proceed!