Voicemail feature language barrier

Voicemail feature language barrier

Voicemail feature language barrier

SOLVED
MarNat
I'm a Participant Level 1

Voicemail feature language barrier

We've had our cell phones for the 2 year contract and we are half way thru (1yr) we live in Quebec but don't speak French and our voicemail is in French and it's difficult to understand since our first language is English, we haven't been able to follow thru with our voicemail by not checking them since the instructions are in French causing a language barrier. Is there a way to change the voicemail features to English instead of hearing a French language...?

Accepted Solution

Re: Voicemail feature language barrier

Solved by MVP MVP

Hello @MarNat,

 

Welcome to the community!

 

You will need to contact customer service and they will be able to change it to English.

View solution in context
5 REPLIES 5
AR77
I'm a Participant Level 1

Hi!

 

My voicemail language has been changed to French and was wondering how to change it back to English? 

 

Thank you! 

FidoDaniela
Former Moderator

Hey there @AR77, welcome to the community!

 

I have moved your threat here, you'll be able to find your answer Smiley

 

Let us know if you have any other questions!

Amnaferoze123
I'm a Participant Level 1

How do I change voicemail French to English 

Hey @Amnaferoze123 !

 

I moved your post here since it's related.

 

You can refer to the solution of this thread. 🙂



KAPABLE-K
MVP

Hello @MarNat,

 

Welcome to the community!

 

You will need to contact customer service and they will be able to change it to English.