Voicemail disappeared

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Voicemail disappeared

I noticed that when i am unable to answer a call i get a message that says i have a voicemail but am unable to access it. My messages used to include a small box that showed a message was waiting and the length of that message. That message box is now gone and i am unable to access my voice messages. Please advise.

Flag this to a Moderator
Message 1 of 3
603 Views
Highlighted
Moderator
Moderator

Re: Voicemail disappeared

Welcome to the Community @kalgaryklutz

 

When a voicemail is left you should be receiving a text message to notify you. If you have our mini voicemail (free with all our newer plans) then your voicemail can hold up to 3 voicemail messages for up to 3 days.

 

In order to access it, you can hold down the number 1 on your keypad and it'll call the voicemail so you can check your messages.

 

Can you let us know if you get the text message notifying you of a voicemail and if you can access your voicemail by calling 1?

 

 



Flag this to a Moderator
Message 2 of 3
600 Views
Highlighted
Moderator
Moderator

Re: Voicemail disappeared

Hi @kalgaryklutz! We never heard back, do you have any updates for us? 



Flag this to a Moderator
Message 3 of 3
571 Views