Can’t believe On Fido contract

[chahalsatindera]

I just got new contract two days back with iPhone 8 64 gb and guess what I receive my device today which is a preowned device in Fido packaging. Can’t believe I am old customer with Fido just due to these issues I port my another number a year ago to TELUS.

i am going to cancel this contract and porting my second number also  to TELUS.

:pouting_face:

[FidoRanya]

Hey @chahalsatindera , 

Thanks for reaching out on the Community! 

Sounds like this was sent to you by mistake. I'll send you a PM so we can look into it. 

Talk to you soon!

[chahalsatindera]

Just talk with Loyalty department...

now I don’t want this phone as getting great deal with TELUS with but this time not getting any compatible deal with Fido. 

[FidoValeska · Accepted solution]

Hey @chahalsatindera! 

We've answered your PM  

Let's continue there!