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Voice mail not working

JustinGeorge1
I'm a participant level 1
I'm a participant level 1

I'm not able to open any of my voice mails. Always telling me to 'select the extension and press pound' !!!

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @JustinGeorge1! Philippe here. Welcome to the community. Smiley

 

In order to help you with that, can you clarify a few things for me please:

 

1. Are you able to login to you voicemail at all or does this happen after you do so?

 

2. How do you access your voicemail?

 

3. How long have you had the problem?

 

4. Have you ever setup your voicemail before or is this the first time?

 

Let us know, thanks!