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Visa credit cards not accepted?

WonderWoman1
I'm a Participant Level 1
I'm a Participant Level 1

is anyone else getting their visa credit card information rejected when updating it? The page mentions VISA debit, and debit cards. It doesn't mention VISA credit cards for automatic payments but that's how I've been paying Fido for years. I'm confused.

1 REPLY 1

FidoPierre
Former Moderator
Former Moderator

Hey @WonderWoman1

 

Welcome to the Fido Community. 

 

Can you tell us what happens exactly when you try entering your Visa information? You mentioned already using this payment method, are you changing the card information? 


Can you confirm if you are using the steps found on this page here