Usage

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I'm a Participant Level 1
I'm a Participant Level 1

Usage

Hello,

This is Ajay.

I have just bought a Fido card. I can't see any data used in the My Account app. And the time I logged in to the account on desktop I can see the used billing of $41.18. Is that my plans amount or I have overused something?

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Former Moderator
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Re: Usage

Hi @ajaysagrawal

 

Welcome to Fido! We're happy to have you with us. Smiley 

 

To ensure we answer your question correctly, can you tell us if you've used data since activating the service with us? 

 

Also, do you see the owed balanced next to "extra usage" or your monthly balance? If so, you should have access to the details version of your invoice to review the charges. 

 

Please let the Community know! 



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