I upgraded from iPhone 7 to SE 2020.
added a second line, and the iphone value pack on both plans.
I transferred to the new device
There was no setup now option on the voicemail page.
It does say "no voicemail" instead of "call voicemail"
None of the voicemails I receive show up for either phone line.
I've tried rebooting & resetting network settings.
No one in Fido has been able to help me.
Hi @or7034 !
Welcome to the Community.
I'm sorry to learn that you're having trouble with your voicemail. We'll do our best to assist you with that!
I'll need to ask you a few questions so I can have a better idea of what's going on :
1. Are you able to access your voicemail by pressing and holding the 1 key, on the phone's keypad?
2. When you reached out to customer service, did they attempt to reset the voicemail feature from their end?
Keep me posted!