Unorganized Service

Welcome to the Community!

This is THE place to find answers, ask questions and share advice. Register now to join the conversation!

We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.

JOIN THE COMMUNITY
WRITE A POST

Unorganized Service

Unorganized Service

Vlada
I'm a Participant Level 1
I'm a Participant Level 1
3 weeks ago
3 weeks ago

Unorganized Service

On February 3rd, 2021 I ordered iPhone 11, changing my address online prior and confirming my address on phone with an agent.

The same day my new phone was shipping to a wrong address. Since then I called 3 times, each agent gave me different information and dates when I will be receiving the phone. Today on February 15th I received a bill that includes all charges and phone that I do not have. Moreover it is not the phone that I ordered. "Great and extremely professional" service. Unfortunately I have to cancel it tomorrow. Vlada Popova.

See more topics labeled with:
  • U
0 Likes
Reply
1 REPLY 1
FidoAnthonyZ
Moderator
Moderator
3 weeks ago
3 weeks ago

Hello @Vlada,

 

Welcome to the community! 

 

I'm sad to hear you didn't have a good experience with your recent phone order. We wouldn't want to see you go because of this.

Feel free to contact us over these methods and we'll be happy to help.

 

 



0 Likes
Reply
Discussion stats
  • 1 reply
  • 3 weeks ago
  • 77 views
  • 0 likes
  • 2 in conversation
Start a Discussion