April 2021
Hello.
I did not authorize these changes.
Fido account change confirmation # *****************************
On line XXXXXXXXXXX
I spoke to a representative about a device upgrade along this line. The options presented online were only available if the plan was changed. I did not want to change this plan and did not upgrade the device on this line. Please change this plan back to the original $25 talk and text plan with no data.
Thanks
Matt
April 2021
Hello @Marferino,
Since this is an account related issue it would be best to contact customer service directly and they can better assist you.