Unauthorized Changes to my account

[Marferino]

Hello. 

I did not authorize these changes. 

Fido account change confirmation # *****************************

On line XXXXXXXXXXX

I spoke to a representative about a device upgrade along this line. The options presented online were only available if the plan was changed. I did not want to change this plan and did not upgrade the device on this line. Please change this plan back to the original $25 talk and text plan with no data.

Thanks 

Matt

[KAPABLE-K]

Hello @Marferino,

Since this is an account related issue it would be best to contact customer service directly and they can better assist you.