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Unable to update billing address

VGillett
I'm a Participant Level 1
I'm a Participant Level 1

Tried to change my billing address and got a message per below.  Selected "contact us" but infinite loop of robotic chat. Any suggestions?

 Screenshot 2021-11-01 at 23.13.30.png

3 REPLIES 3

shishir2
I'm a Participant Level 2
I'm a Participant Level 2

Hey @FidoAnthony , could you please help me with the same issue?

Hey there @shishir2,

 

Welcome to the Community.

 

We'll be happy to take a closer look. Seeing as we need to access your account, please reach out to us using on of these methods.

 

Cheers!



FidoAnthony
Moderator
Moderator

Hey @VGillett,

 

Welcome to the Fido Community! 🙌

 

We can definitely help you with your request. To get started, reach out to us on these channels.

 

We'll take it from there to better assist you! 😀