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Unable to group text after switching to fido

Hillsidebins1
I'm a participant level 1
I'm a participant level 1

Recently switched to fido from koodo and now i am unable to set up group texting, what is the fido messaging centre number under the sms settings?

2 REPLIES 2

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Hillsidbins1,

 

  Welcome to the community!

 

  Sorry to hear you have been unable to use group texting. With most newer devices, group texts would generally be sent as MMS. Have you verified phone's APN includes the proper MMS settings? You can verify those settings here. As far as I am aware, the Text Message Centre number is: +1-514-993-1123 (see here).

 

Hope this helps 😀

 

Cheers

 


Hi @Hillsidebins1 , I just tried a group chat and it works for me. All I did is tap on the icon to compose a text and then selected group chat. Is that option there for you in your messaging app? You could try to reset your network to see if that corrects it for you.