Unable to Change Current Plan

[q_zh]

I've been trying to change my current mobile plan online and have been getting this error: "Sorry! Something Went Wrong. We're working on fixing it as quickly as we can. Please check back in a few minutes." I have tried logging into my Fido account on different browsers and have cleared the cache. Why does this error message keep popping up?

[FidoStephane]

Hi there, 

If you've tried different browsers and cleared the cache, the issue must lie elsewhere. I would recommend you contact customer support so they can investigate fido.ca/contact