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URGENT: Fraud Department - Unauthorized phone order

Deb286
I'm a participant level 1
I'm a participant level 1

November 2020

Hi, 

 

Someone using my fido account ordered a new cpo card and an iphone.

pls kindly adv what should i do.

thank you.

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1 REPLY 1

FidoClaudia
Community Manager
Community Manager

November 2020

Hey @Deb286,

 

Welcome to our community! 

 

I'm really sorry to learn about your account, these situations are absolutely never pleasant! When in need of urgent support related to your account, the best thing to do is to contact us through those channels for immediate help. 

 

If you still need this looked into, let us know and we'll send you a PM here on the community. 

 

 



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