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Twenty-ful holiday gift link from text not working

dchau123
I'm a participant level 1
I'm a participant level 1

Got this twenty-ful holiday 20 gb, from Fido text but don't see the offer when click on the link to login to Fido account?  Is it a scam?

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Dchau123,

 

Welcome to the community!

 

  Sorry to hear you're having difficulties accepting that offer. Unfortunately, we won't be able to confirm or deny definitively whether that particular text message you received is legit or a SCAM. However, I can state that some customers have legitmately received free bonus data in the past (see here, here, and here, etc). In addition, there have been some relatively recent articles noting Fido offering bonus data to some customers as well (see here and here).

 

  The offer you received could indeed be legitimate. However, with the number of SCAM / SPAM messages on the rise, it would be irresponsible to blindly claim that particular message you received is real.

 

  You should note this forum is community-driven and not intended as a venue for customer services. You might consider contacting customer service to see if that offer is on your account. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers

 

Cheers