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Text Message Error 2

Eng2000
I'm a participant level 2
I'm a participant level 2

Hello,

 

I can't seem to find a thread that talks about this error 2 that i'm getting when trying to send a text message.

I'm getting this when I sent it to only certain recipients.

This is what the error message reads:

"Can't send message with Fido - error 2"

 

Anyone have a suggestion or solution?

 

I've never had this error before.  Also I've messaged others and it was flawless.

 

Thanks

5 REPLIES 5

Bennysmom
I'm a participant level 1
I'm a participant level 1

I am trying to reply to someone who literally just texted me so I know the number not being in service is not the case. I have had this phone for over a year and it has just started doing this this week. 

Hey @Bennysmom Smiley

 

Sorry to hear you're having trouble with your text messages!

 

If this is still ongoing after restarting your phone, please reach out to us through any of the methods listed here.

 

We'll be happy to look into this with you. 



Eng2000
I'm a participant level 2
I'm a participant level 2

Hi there,

Thanks for replying back.  I found out what happened.  So apparently this error is referring to a number that is not longer in service.  I found this out when I tried contacting the person by another way and found out she is using a different number.  This number that I tried text message to must not be in service.

Anyway, thanks for replying!

Cheers

Ekettless3
I'm a participant level 1
I'm a participant level 1

It has nothing to do with somebody using another phone

FidoJulien
Former Moderator
Former Moderator

Hey @Eng2000

 

What type of phone are you using? Also, is this something that started recently or has that always been an issue?