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Temporary Suspension and Bill

chrrris
I'm a Participant Level 1
I'm a Participant Level 1

Hello, 

 

I have temporarily suspended my plan from June for seven months, but I still received regular bills (not the $7 one, the bill I need to pay before suspension) on my account plus suspension fees. Can someone help me solve that? 

1 REPLY 1

FidoClaudia
Moderator
Moderator

Hey @chrrris,

 

Welcome to the Community Smiley

 

We sure can take a look at this with you to see what's going on!

 

For future reference, we can also be reached here for any account related requests.

 

I'll send you a PM shortly to check out the account, talk soon Smiley