Tablet data only plan does not come with free incoming text message?

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Tablet data only plan does not come with free incoming text message?

Tablet data  only plan does not come with Free Incoming Text message?

today I talked with CSR on phone for bill issue and he told me that data only plan not come with Free incoming text message.  

fido charging me extra for my data only plan . i have 1 line but on bill fido charging me for 3 line for aug bill and 2 time for jun bill

 

 

 

 

 

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Re: Tablet data only plan does not come with free incoming text message?

Hello Bhupi,

 

  As far as I am aware, there should generally be no charge for incoming text messages -- even for the data-only plans. There is no way to prevent people from sending text messages to your device so it's not really fair to get charged for receiving them.

 

  I said generally because if you subscribed to a text message service, there would be a charge for receiving those messages. The charge would not be for receiving the messages per se, but rather for the service itself.

 

  What charges are you seeing on your bill?

 


Bhupi wrote:...i have 1 line but on bill fido charging me for 3 line for aug bill and 2 time for jun bill... 

  Also, could you please clarify what you mean by that statement?

 

Hope this helps Smiley

 

Cheers

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I'm Helpful Level 3
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Re: Tablet data only plan does not come with free incoming text message?

yes

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Moderator (inactive)
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Re: Tablet data only plan does not come with free incoming text message?

That explains it. Let us know if you want to remove it.

 

Thanks.



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Re: Tablet data only plan does not come with free incoming text message?

yes plz remove it. i need incoming text.

thank you

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Re: Tablet data only plan does not come with free incoming text message?

Hey @Bhupi

 

A PM is on its way. Smiley



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Re: Tablet data only plan does not come with free incoming text message?

still not able to get text message.

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Re: Tablet data only plan does not come with free incoming text message?

Hey @Bhupi!


I replied to your PM, we'll get to the bottom of this Smiley

 

 



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Re: Tablet data only plan does not come with free incoming text message?

Thank you . 

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I'm a Participant Level 2
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Re: Tablet data only plan does not come with free incoming text message?


@FidoRanya wrote:

Hey @Bhupi

 

Did you request to have outgoing and incoming calls blocked? If this feature is activated it prevents you from receiving or sending text messages.

 

Let me know!


How do request incoming/outgoing call blocking? Is there a fee? 

Android phones have a call barring feature but the password/pin doesn't seem to available from Fido.  Can this be requested? How?

 

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Re: Tablet data only plan does not come with free incoming text message?

Hey @ki_lime

 

This would be a restriction that needs to be added by the customer service.


Your can reach us through our channels here.

 

We can also send you a PM here on the Community.

 

Let me know what's best for you.



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Re: Tablet data only plan does not come with free incoming text message?

does this apply to new plans now?

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