Switching to the monthly plan - data question

[db1964]

Hey folks,

I was on $39 prepaid plan plus $35 1Gb data add-on and I just switched to $60 monthly plan ($60 monthly fee forUnlimited Canadian, US and International Text, Picture and Video Messaging, 1GB of data).

After switching I still see 1 Gb data add-on in my Fido service details and I am wondering - is it the add on that I had before (and which I should cancel in this case to avoid double payment) or this is a 1Gb of data included into my new monthly plan.

Please advise,

DB

***Edited to add labels*** 

[FidoMatt]

Hi dba964,

Welcome to the community! You would have to cancel the add on to not be charged for it. 

Let us know if you have other questions  

[db1964]

Thanks Matt!

[db1964]

Strange, but I tried to remove 1 Gb addon 3 (three!) times. Every time fido.ca shows the confrimation screen, I put the checkmark on the checkbox that I agree to the terms and conditions... and the addon stays on my account.

Please advice.

[FidoSamantha]

That's odd. 

If you clear your cache, does it work?