Switched to Fido, can't send text or use data, can't call in for support

[Camron]

I switched about 48 hours ago... My texting and data doesn't work, and when I call in, the call center is closed. I've been trying all day. FB Messenger is also not giving me any help. How do I get technical support?

[FidoFaiza]

Hey @Camron, 

Welcome to Fido and Community

Thanks for keeping us posted with the outcome! 

Just a little FYI for future users, our APN settings can be found here. 

[Camron · Accepted solution]

Had to wait on hold for an hour, but:

-My APN settings were incorrect

-They needed to send a signal to my phone