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Supspension

Nathan5
I'm a participant level 2
I'm a participant level 2

Hi, I will go back to China and I wanna keep my phone number. But I take a suspension last year, so the customer service tells me I can take a prepaid plan, the problem is that now is not phone call working hours,  and I will board 3 hours later, will I be charged if I call your number in China?  Or maybe I can do it by my self on the website.  Thank you.

1 REPLY 1

FidoPamela
Former Moderator
Former Moderator

Hey @Nathan5

 

Welcome to the Community Smiley 

 

There are many ways to contact us without additional charges. You can find out more on all the ways to reach us here

 

Though you can't add it yourself online there's many ways to reach us online. We can even send you a PM here on the Community if you'd like. 

 

Hope that helps!