cancel
Showing results for 
Search instead for 
Did you mean: 

Someone else's email in my account.

quangvancouver
I'm a Participant Level 1
I'm a Participant Level 1

This has happened before where someone else's email is in my account and as the main holder. I have changed it before but it has changed again and it's the same email. It won't allow me to change the email and says the main holder can only do that, but the main holder is not my email. I can't check my bills or do certain things because of this. This person has contacted me before and thought I was scamming them with my bill. How could this have happened? My community email is that same person's email as well...

1 REPLY 1

FidoPierre
Former Moderator
Former Moderator

Hey @quangvancouver

 

This is definitely odd! I would like to take a closer look into this with you. 


I'll send you a PM so we can check out the details of this together.