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Service charge of 45$ ?

Rohannayyar22
I'm a participant level 1
I'm a participant level 1

Hi when I purchased my fido sim i was told that u have to pay 40 $ for one month and its a promotion offer and now when i see my bill its 95 $ for one month and they charged 45 $ service fee without even mentioning it. Now for the first minth its 95$ i mean that is not good for new commers who tried to buy a sim in canada. Really disappointed 

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Rohannayyar22,

 

Welcome to the community!

 

Sorry, you were not aware there is a $45 fee when doing an activation, the only way to avoid this fee is if you do it yourself through self-serve on fido.ca.

 

With that being said you can always reach out to customer service and see if there is anything they can do for you.