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Scam or loyalty call?

I'm a participant level 1
I'm a participant level 1

I got a call from a loyalty rep today who was asking me to update my ID and credit card over the phone - is this legit? They offered me a great plan and wanted me to confirm the deal by updating my info. 


Former Moderator
Former Moderator

Hey @Edix85, this does not sound like our representatives do. 


Unless you are making a payment through the phone we will not ask you for your information, and when we do, it's through a secure matter and are agents are not writing the information down.


We take our customers privacy very seriously. 


Thank you for bringing this up to our attention.