Scam or loyalty call?

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I'm a Participant Level 1
I'm a Participant Level 1

Scam or loyalty call?

I got a call from a loyalty rep today who was asking me to update my ID and credit card over the phone - is this legit? They offered me a great plan and wanted me to confirm the deal by updating my info. 

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Re: Scam or loyalty call?

Hey @Edix85, this does not sound like our representatives do. 

 

Unless you are making a payment through the phone we will not ask you for your information, and when we do, it's through a secure matter and are agents are not writing the information down.

 

We take our customers privacy very seriously. 

 

Thank you for bringing this up to our attention. 



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