Scam calls with Fido Number

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Scam calls with Fido Number

I just received a call showing Fido solutions number and when I answered it thinking it was from Fido a machine came on with a recording in another language.

Normally I have been blocking scam calls but I cannot block Fido.

Just wanted to report this call.

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Re: Scam calls with Fido Number

Hello @Denange,

 

Unfortunately, no one is immune to the number spoofing, at this time there is no way to stop these calls.

 

The good news is that the carriers are working to implement new technology (STIR/SHAKEN) by September-2020 To combat these number spoofing and hopefully put an end to these types of calls.

 

You can read more about number spoofing here.

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Re: Scam calls with Fido Number

Hello @Denange,

 

Unfortunately, no one is immune to the number spoofing, at this time there is no way to stop these calls.

 

The good news is that the carriers are working to implement new technology (STIR/SHAKEN) by September-2020 To combat these number spoofing and hopefully put an end to these types of calls.

 

You can read more about number spoofing here.



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Re: Scam calls with Fido Number

Unfortunately, but you're not alone, as I just received the same type of call...

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Re: Scam calls with Fido Number

I get lot of scam calls, dont know why but there are few specific ones

 

- service canada calls originating with all numbers from FIDO (this new since COVID)

 

- Fido DHL China

- Fido China devision

 

Interesting the calls are spoofed with XXX-XXX-ABCD pattern. The X match your number while ABCD keep changing everytime they call. 

 

If the scam calls originate outside FIDO numbers, its not a problem but it appears to be primarily coming from FIDO numbers. Please investigate.

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Re: Scam calls with Fido Number

Hello Ryadav,

 

  I think everyone is rather fed up about getting SPAM and SCAM calls from spoofed numbers. Unfortunately, there currently isn't much that any of the mobile providers can do to prevent them. Since the spammers/scammers use spoofed numbers, it is not possible to identify the true spammers' number. The numbers shown on caller ID do not belong to the spammers. They often belong to innocent, unsuspecting people. There isn't much that can be done to prevent numbers from being spoofed. In some instances, the spammers/scammers will use the recipients' own phone numbers to make the calls. Even the RCMP are not immune to being spoofed (see here). 

 

   I understand it appears like they might be targeting Fido customers, however, none of the providers are immune to the SPAM calls everyone has been receiving. In fact, the problem is broader than solely a Canadian issue -- it's Worldwide (see here).

 

  It's actually not that difficult for spammers/scammers to direct those calls to a particular provider. All phone numbers -- whether landline or mobile -- are in databases which are readily available online. Certain area code and prefix combinations are designated as landlines, others as Rogers, Fido, Bell, etc. All a spammer/scammer needs to do is have a computer sequentially dial the numbers of a desired area code/prefix combination from 0000 to 9999 and all of those customers would be with their desired target (see here). They'll likely change the message depending on the area code/prefix combination. There have been instances where people who have ported their phone numbers to other providers still receive SPAM directed at their original providers.

 

  The spammers/scammers will tend to spoof phone numbers within their target range to make potential victims think the calls are coming from people they might know. Since your area code/prefix is for Fido (unless you ported from another provider), many of the calls will also appear to come from Fido phone numbers.

 

  The mobile providers have implemented Universal Call Blocking which is meant to block calls from malformed phone numbers. That said, I'm doubtful whether it will have much of an effect on the amount of SPAM or SCAM calls since many of them appear to have properly formed phone numbers. In addition, a new technology, STIR/SHAKEN (Secure Telephone Identity Revisited/Signature-based Handling of Asserted Information Using Tokens) is being adopted to further reduce the amount of nuisance calls (see here). However, I have my doubts as to whether those measures will reduce the amount of SPAM calls. My understanding is the STIR/SHAKEN will only identify possible SPAM calls and mark the calls as suspected SPAM.

 

  Unfortunately, until the technology to unmask the true number of spammers/scammers is readily available (not simply the number shown on the caller ID), the only solution currently is to block the numbers on your phone. You should note that blocking the calls only prevents the calls from ringing your phone. It does not prevent the callers from leaving voicemail. There are (at least were) some apps which claimed to also prevent callers from leaving voicemail. They worked by answering and almost simultaneously ending the calls. While those apps do prevent calls from going to voicemail, the calls are also considered 'answered' and therefore count as airtime.

 

Hope this helps 😀

 

Cheers

 


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