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Scam FIDO call?

ckyborg4
I'm a participant level 1
I'm a participant level 1

I recieved a call from FIDO customer retention about promotional offers and requested for personal information. Not sure if it was a scam call if anyone can confirm.

 

+1 (833) 447 6456

3 REPLIES 3

FidoLony
Moderator
Moderator

Hey @ckyborg4,

 

The number is indeed a Fido number. That said if ever you are in doubt, you can always call customer care here to double check the offers left on your account. 😊



Reyad
I'm a participant level 2
I'm a participant level 2

When I called Fido and Rogers they were not able to confirm that this number is legit. Are you a Fido employee?

Hey @Reyad, Alex here. 

 

Yes, all moderators here are Fido employees.