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SMS not sending

sgart
I'm a Participant Level 2
I'm a Participant Level 2

I have a Huawei P30 Pro. Just updated to EMUI 10. now I get a NO SENT error for outgoing messages. Anyone having similar issues?

2 REPLIES 2

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Sgart,

 

  Welcome to the community!

 

  Was SMS working properly prior to the update? It's possible the SMS message centre number was removed as a result of the update. You might consider verifying that number is correct. It should be: +1 514 993-1123 (see here).

 

Hope this helps 😀

 

Cheers

 


sgart
I'm a Participant Level 2
I'm a Participant Level 2

Thanks for the response. I had also inquired with Huawei support. They provided a very thorough list of items to try. The one below is what worked. SMS seems to be fine now.

 

- Clear the data and cache of the Messaging app. (Your SMS messages will not be deleted.)
- Open Settings, search for and access Apps, find Messaging, then go to Storage > CLEAR DATA.