SMS not sending

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I'm a Participant Level 2 sgart
I'm a Participant Level 2

SMS not sending

I have a Huawei P30 Pro. Just updated to EMUI 10. now I get a NO SENT error for outgoing messages. Anyone having similar issues?

Accepted Solution

Re: SMS not sending

Thanks for the response. I had also inquired with Huawei support. They provided a very thorough list of items to try. The one below is what worked. SMS seems to be fine now.

 

- Clear the data and cache of the Messaging app. (Your SMS messages will not be deleted.)
- Open Settings, search for and access Apps, find Messaging, then go to Storage > CLEAR DATA.

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Senior MVP Senior MVP
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Re: SMS not sending

Hello Sgart,

 

  Welcome to the community!

 

  Was SMS working properly prior to the update? It's possible the SMS message centre number was removed as a result of the update. You might consider verifying that number is correct. It should be: +1 514 993-1123 (see here).

 

Hope this helps 😀

 

Cheers

 


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I'm a Participant Level 2 sgart
I'm a Participant Level 2
Solution

Re: SMS not sending

Thanks for the response. I had also inquired with Huawei support. They provided a very thorough list of items to try. The one below is what worked. SMS seems to be fine now.

 

- Clear the data and cache of the Messaging app. (Your SMS messages will not be deleted.)
- Open Settings, search for and access Apps, find Messaging, then go to Storage > CLEAR DATA.

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