Hello thePoodleFarmer,
Welcome to the community!
You likely received the error trying to send the screenshot to 7726 because I don't think the system is setup to receive MMS. Normally, one would forward the SMS SPAM to that number. You can do this easily by pressing and holding on the body of the text and then press the forward button. I understand your wife deleted the message and is no longer able to do so. A thread was started to help inform community members of circulating SMS SPAM (see here), however, we are still advised to submit the SMS to 7726 for auditing.
I do not believe the spammers/scammers are targeting newbies or that any of Fido's security measures have been compromised. I also received that same (at least similar) SMS SPAM allegedly from '
I understand the text message might have been directed at Fido customers. However, it's actually rather easy to target a specific group of customers. All phone numbers -- whether landline or mobile -- are in databases which are readily available online. Certain prefixes are designated as landlines, others as Rogers, Fido, Bell, etc (see here). All someone needs to do is pick an area code and prefix and let a computer sequentially send those numbers from 0000 to 9999 text messages and all of those customers would be with the desired targeted provider.
There have even been cases where former customers, who have ported out their numbers to other providers, have received SPAM SMS targeted at their previous providers. Since those online phone number databases are not updated with ported number information, that could be taken as evidence that actual provider database information has not been hacked.
Hope this helps 😀
Cheers
Hello Jonc56,
Welcome to the community!
Is it possible the message you received was MMS? The 7726 reporting centre is unable to process MMS messages. In order to report SCAM/SPAM MMS messages, it will need to be converted to SMS first. I have recently provided the procedure I use to be able to report those MMS SCAM/SPAM messages here.
Hope this helps 😀
Cheers
Have you noticed an uptick in the frequency of mms messages from scammers? I am sending messages to the 7726 and this time it was rejected by the absence of the recipient. Huh??
Hello Wing0125,
Welcome to the community!
Thank you for continuing to flag these SPAM messages! As mentioned, I don't think the system is able to accept MMS messages. Yes, I have noticed that most, if not all, of my recent SPAM messages are now MMS. I'm guessing the scammers/spammers are aware of the system and are attempting to make reporting more difficult. However, I have found that if the subject heading is removed from the forwarded message, it will often convert the message back to SMS and will be able to receivable by the system.
Hope this helps 😀
Cheers
