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Regarding my suspended Fido account

I'm a participant level 1
I'm a participant level 1



Even after my monthly payment still my Fido account is on hold. Can someone help my issue to release it. 

Thank you, 


Senior MVP Senior MVP
Senior MVP

Hello BalaMonesh,


Welcome to the community!


Sorry to hear your services have been suspended. However, you should note that this is the community forum and not intended as a venue for customer services.


  If your services were suspended due to non-payment, you will likely need to contact their Credit Operations team to have them remove the suspension.


  You should also note that there would be a Suspension fee if your line was suspended for non-payment (see here).


  If you wish to further discuss the matter you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above. Though you would still likely need to contact the Credit Operations team to remove the suspension.


Hope this helps 😀