Received suspicious calls for offering 30%-40% off of my current plan

[Seraphin]

I received calls from these two weeks, claiming they are agents from Rogers and Fido. They said they could offer me 30% -40% off of my current plan.

For the first call, I said that I was busy, so just sent an email to your registered email address at Rogers/Fido. That man said okay and hung up the phone.

The second call I received asked me for my email address, and I said if you're from Rogers or Fido, you should have my contact email on file. The man said he's from a different department, so he didn't have it.

I strongly feel this is a new scam but I don't have much patience to hear how they can get me the discount or which personal info they need from me. If anyone received a similar call, please let me know if this is truly a scam. Thanks!  

[DheerajKumarn]

I got a call today and automatically disconnected when he was trying to forward it to his manager.

strange part was he was able to send text to my number with last bill information matching to cents. I wonder if they have access to rogers database somehow.

What are they expecting from people while they have access to phone/email and names.. just want to understand the scam more 

[FidoSarah]

We're sorry to see how you're feeling. Please contact us via one of our contact methods you can find here, and we will be happy to look into this with you. 

[Vasanthnirmal]

Yeah me too now they have a name for it Canadian Internet and Telephone Services ...(Scamsters) claiming to give 30% to 40% discount... I asked them to Get a life and a real Job.. Please forward to as many people as possible

[FidoRania]

Hey @Vasanthnirmal and @Seraphin,

Please contact us here, so we can review your account and check if any notes have been left.

Thank you.

[jeilan0306]

Received a call like that today... they asked for my email/asked for my current bill; never stated their company name, just "our company" and some other vague stuff. Not from Rogers/Fido, but claim to be affiliated. Pretty sure it's a scam, how can they apply a discount to a record/account they have no visibility into? 

And why on earth would Fido/Rogers allow everyone to get a 40% discount on their plans 😂

[KAPABLE-K]

Yes it's a scam I've had a few calls from them and they always seem to need to know the email address, I even made one of them send me an email to one of my throwaway email addresses to confirm they are from Fido and it's a different email they use.

If you pressure them hard enough to confirm who they are they will eventually curse you about your mother and sister and hangup.

[Prinz19]

I received similar call today saying it's from Roger's and will help to reduce my bill by applying a 40% special discount with my current plan. No need to pay off my tab balance, can continue same contract with my current carrier Fido as its partner company of Rogers. 
they tried to transfer me to another department but I said I'm busy so want a call back number. He didn't even insist to provide me details as his name, employee ID and a call back number. 

It seems scam to me, so checked further and found these community posts. Now, it's confirmed! 

it should be taken care seriously !!!!

[nilasiva167]

I JUST got a very similar call right now as well. I was suspicious and asked them to tell me my name or email that they have on file and also stated that I'm suspicious because there are many scams going around. The person said they will transfer me to their manager and put me on hold. My gut said hang up, so I did. I'm glad I did, after seeing the above!

[nothanksnono]

Yes, I just got this scam call too from 778 349 3485.  Fido Security, you guys need to get on it with the blocking/labeling.  

[modsquad]

got one of these today  

refused to give them the code a few times then hung up

[Qkhalsa]

I just got one of these too -- I didn't give them much...but they did get my email - doh!

[KAPABLE-K]

Hello @Seraphin,

This definitely sounds like a scam to me also, thanks for letting us know.