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Reactive Suspended My Account

Oliver4
I'm a participant level 2
I'm a participant level 2

Hey Everyone,

I had suspended my fido number for 5 months ago and I was travelling overseas. I would like to reactivate my account. 

Can someone help me please, thanks.

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Oliver4,

 

  Welcome to the community!

 

  If you would like to remove the temporary suspension, you would need to contact customer service. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they'll also be able to access your account. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers