Questionable billing charges

[BillBard]

Hello:

I've just had my Fido service terminated because of over due bill payment.  I made a credit card payment for $103.69 on 11 April.  This should have brought my account up to date.  Wfy has my service been terminated?

[BillBard]

Thank you for your help.  The problem has been sortedout and everything is good.

Regards,

Bill Bard

[Cawtau · Accepted solution]

Hello BillBard,

  Welcome to the community!

  Since your issue deals with the specifics of your account, you would need to contact customer service. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they will also be able to access your account. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

Hope this helps 😀

Cheers